01435 86 26 85

COVID-19 Update – August 2020

Dear Patient

Following the re-opening of our dental practice after three months of restrictions, we wanted to update you on our current operating arrangements.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our surgery. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. As part of our COVID-secure protocols, we have made some changes to help protect our patients and staff.

We try to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time. We may therefore ask you to wait outside the practice until it is safe and clear to enter.

How you can help:

Our telephone lines are open during normal surgery opening hours and our answerphone contains details of emergency and out of hours support services. Please contact the practice by calling us on 01435 862685 if you have a dental emergency or to re-book routine appointments.

The appointments and treatments you are offered may be different to those you received before, depending on staff, access to Personal Protective Equipment (PPE), and our COVID-secure protocols. We may offer remote telephone advice and assessments if necessary.

We appreciate your patience, understanding and support as we resume dental services. We are operating with your safety and that of our staff at the forefront of all we do.

Thank you and stay safe.

David and the team at Oak Lodge

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Welcome to Oak Lodge Dental Practice, an independently run dental practice situated centrally in Heathfield, close to bus routes and with on-street parking.

Our practice caters for private patients and Denplan (Simplyhealth Professionals) patients, and we also accept patients with Dental Insurance Cover, and National Health patients – subject to contractual capacity with NHS England.

We have socially distanced seating within our bright and airy waiting room. We have a dentist and hygienist situated on the ground floor, for those who struggle with stairs.

We offer a range of treatment options to meet your dental needs, from conventional, functional and essential dental treatments to more aesthetic, cosmetic restorations. Our treatment plans are tailored and personalised according to your individual needs, and desired or expected outcomes.

Our team of experienced dentists and friendly staff will make you feel welcome and confident that you have chosen the right dental practice.

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